Value Archives

An angry customer complaining to a harried grocery store clerk.

The Best Way to Complain – 7 Takeaways No. 233

Effortless knowledge. So awkward. Good in the world. Clearing the path. Chaos and calm. Communicating clearly. Complain with purpose.

A carved relief art image of a person struggling to extricate themselves from a tar pit. The carving depicts the person in a dynamic and emotional pose, with their upper body and arms reaching upward as their legs and lower body are partially submerged in the viscous tar.

Hate Is a Sticky Substance – 7 Takeaways No. 209

Populism is marketing. Sunk costs are sunk. Respect defeats shame. Create value. Writing vs. imposter syndrome. Go ahead, be weird. Letting hate define you. Cherish your friends.